Claudio Souza Mattos
Claudio Souza Mattos
IT Specialist Project Manager
Claudio Souza Mattos

Hello I'm Claudio Souza Mattos

I'm working as IT Specialist Project Manager
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About Me

Claudio Souza Mattos

Portugal

Claudio Souza Mattos is a seasoned Project Manager and IT Specialist with over 20 years in Information Technology and more than 15 years dedicated to Project Management, holding PMP, ITIL, and CSM certifications. He has a proven track record of leading global projects across diverse domains such as IT infrastructure, outsourcing, and software development, and was recognized with the prestigious "Best of IBM 2012" award. Currently, as an Information Technology Coordinator at AXA Group Operations, he leverages his extensive experience to implement IT service management best practices.

  • 20+ Years Job

    Experience

  • 200+ Projects

    Completed

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My Clients

Whirlpool
Siemens
AXA GO
General Motors
IBM
Xerox CSDV

Resume

My Professional Resume

My Professional Work History

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AXA GO
Oct 2024 - Current
IT Coordinator for Portugal - AXA GO

Implementing IT service management best practices for IT services.

Prime IT
Nov 2018 - Current
IT Consultant - Prime IT

IT Consultant for different companies

Siemens
Jan 2019 - Sep 2024
Project Manager - Siemens

Project Management Officer Siemens Projects – Lisbon, Portugal September 2023 – October 2024 (1 year 2 months) Accountable for planning and overseeing deployment activities for a high-visibility Siemens project. Acted as PMO and Rollout Manager, supporting the global team in achieving key deliverables. Project Manager Siemens Projects – Lisbon, Portugal October 2020 – October 2024 (4 years 1 month) Led IT project management, rollout, and PMO activities for various Siemens initiatives under the Zero Trust Network Program, including SD-WAN, DWP for Atos, COIA Evolution, and Siemens Internet Zone. Key Responsibilities: Managed transition projects involving Cloud, SD-WAN, and infrastructure, coordinating with multiple third-party suppliers. Led data migration rollouts and enablement transitions using Waterfall and Agile methodologies. Tools used: MS Power BI, JIRA, MS Project 2023. Maintained stakeholder communication across APAC, MEA, Europe, North America, and LATAM. Oversaw project documentation and milestone tracking to ensure quality gate approvals.

Tedsys
Jan 2016 - Oct 2017
IT Consultant - Tedsys

Served as an IT Consultant and Project Manager at Tedsys, supporting the CEO in the strategic restructuring of all company departments to improve efficiency and alignment with business goals.

IBM
Jan 2022 - Apr 2015
Project Manager - IBM

Worked as a Global Project Manager at IBM, managing a wide range of projects from initiation to closing phases to ensure on-time delivery to sponsors. Assigned to the Whirlpool account for two years, overseeing SAP, infrastructure, and middleware projects. Served as a Senior Project Manager, leading the migration of all IBM financial accounts to the GACDW (Global Asset Configuration Data Warehouse) tool. Claudio’s proactive approach with the Global Support team—demonstrating deep understanding of the GACDW system and actively reporting bugs to the U.S. support team—led to his promotion as AG Tool Migration Lead. In this role, he coordinated a team of 13 project managers and successfully oversaw the migration of over 600 clients.

IBM
Jan 2011 - Dec 2011
IT Specialist - IBM

TMM stands for Technical Maturity Model. Claudio worked as a bridge between the executives and the first line manager / his developer colleague called Rafael Solci in order to build a tool that in the future was deployed in different support departments all around the world ( China, Brazil, USA, etc.) Due to this project, Claudio received Best of IBM 2012 award having the opportunity to travel to Monaco - Monte Carlo and meet face-to-face Virginia Rometty (CEO of IBM).

General Motors
Jul 2006 - Jun 2009
General Motors Middleware Systems Support Analyst and Team Lead - General Motors

Responsible for supporting, maintaining and recovering General Motors Critical Application Environment (Production and Pre-Production servers from all over the world).

Xerox Document Company
Jan 2002 - Nov 2004
Systems Analyst and Developer - Xerox Document Company

Developed web applications and client-server systems for companies such as Embratel (Telecommunications), Ameriquest Mortgage Company (USA), Companhia Vale do Rio Doce (KitBordo), Claro (VCO) and Internal Xerox portals (CDSV Site, Pep, Portal Agentes).

My Professional Language Skills

English

100%

Portuguese

100%

Spanish

20%

My Education Background History

Instituto Brasileiro de Tecnologia Avançada
Jan 2012 - Dec 2013
MBA in Project Management - Instituto Brasileiro de Tecnologia Avançada

Master's Degree, Project Management PMI · (2012 - 2013) - Campinas / São Paulo and Florida / United States of America.

Universidade Federal do Espirito Santo
Jan 1995 - Dec 2002
Eletrical Engineer - Universidade Federal do Espirito Santo

Bachelor of Science (BS), Electrical Engineering with Telecommunication and Information Technology emphasys · (1995 - 2002)

Escola Técnica Federal ES
Jan 1991 - Dec 1993
Eletrotécnica - Escola Técnica Federal ES

High School - Electrical Engineering Technology emphasis

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